Privacy Policy

Last updated: September 30, 2026

This Privacy Policy explains how Fire Supplements uses, stores, and shares your personal information when you visit our website, place an order, create an account, contact us, or otherwise use our services.

For the purposes of this Privacy Policy, “Fire Supplements,” “we,” “us,” and “our” refer to:

FIRE DIETARY SUPPLEMENT – SOLE PROPRIETORSHIP L.L.C.
11 Hazza Bin Zayed Street
Al Nahyan Area
Abu Dhabi, United Arab Emirates
Email: firesupplement@gmail.com
Phone: +971 56 666 5958

By using our website, you acknowledge the practices described in this Privacy Policy.

1. How We Use Your Information

We may use your personal information to:

• Process and fulfil orders

• Arrange delivery

• Process payments, returns, and refunds

• Create and manage customer accounts

• Communicate about orders and enquiries

• Provide customer support

• Detect fraud, misuse, and security threats

• Maintain and improve our website

• Analyse website performance and customer preferences

• Personalise your shopping experience

• Manage promotions and discount programmes

• Comply with legal, regulatory, accounting, and tax obligations

• Protect our rights, customers, business, and services

2. Shopify

Our online store is hosted using Shopify.

Shopify may process personal information to provide hosting, checkout, security, analytics, and other ecommerce services necessary to operate our store.

Your information may be processed in countries other than your country of residence in accordance with Shopify’s privacy practices and applicable law.

You can review Shopify’s privacy information through Shopify’s official website.

3. How We Share Personal Information

We may share personal information with trusted service providers when necessary to operate our business, including:

• Shopify and ecommerce hosting providers

• Payment processors

• Banks and financial service providers

• Delivery and courier companies

• Warehousing and fulfilment providers

• Customer-support providers

• Website, email, and technology service providers

• Analytics providers

• Security providers

• Professional advisers, accountants, auditors, and legal advisers

We may also disclose information:

• When required by law or a lawful government request

• To investigate fraud, security incidents, or violations

• To establish, exercise, or defend legal claims

• In connection with a merger, acquisition, financing, restructuring, or sale of business assets

We do not sell personal information in exchange for money.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, local storage, and similar technologies to:

• Keep the website functioning

• Remember your cart and preferences

• Enable secure checkout

• Understand how visitors use the website

• Measure website performance

Some cookies are essential to the operation of the website. Other cookies may be controlled through the available cookie-consent settings or your browser settings.

Disabling certain cookies may affect website functions, including shopping-cart and checkout features.

5. Data Security

We use reasonable administrative, technical, and organisational measures designed to protect personal information against loss, misuse, unauthorised access, alteration, or disclosure.

However, no online system or method of electronic storage can be guaranteed to be completely secure.

Customers are responsible for keeping their account credentials confidential and should contact us immediately if they believe their account or personal information has been compromised.

6. Your Privacy Rights

Subject to applicable law and certain exceptions, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of certain information

• Request restriction of certain processing

• Object to certain uses of your information

• Withdraw consent where processing is based on consent

• Request information about how your data is used or shared

• Submit a complaint to the appropriate authority

To submit a privacy request, contact us at firesupplement@gmail.com.

We may need to verify your identity before completing a request. We may also retain information when required by law or where another lawful basis applies.

7. Third-Party Websites

Our website may contain links to third-party websites, social-media platforms, payment providers, or external services.

We are not responsible for the privacy, security, accuracy, or content practices of third parties. Review their privacy policies before providing personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The revised version will be published on this page with an updated “Last updated” date.