Terms of Service
Last updated: October 5, 2026
Welcome to Fire Supplements. These Terms of Service govern your use of our website and purchases from our store.
Fire Supplements is operated by [Registered Company Name], located at [Registered Business Address, UAE], and licensed by [Licensing Authority and Licence Number]. References to “we,” “us,” and “our” refer to this business.
By using our website or placing an order, you agree to these Terms and the policies referenced below.
1. Using Our Website
You must have the legal capacity to enter into a purchase agreement or use the store under the supervision of a parent or legal guardian.
You agree to provide accurate contact, billing, and delivery information. You must not use our website for unlawful purposes, submit fraudulent orders, or interfere with its operation or security.
2. Product Information
We aim to provide accurate product descriptions, images, prices, and availability information. Packaging and appearance may vary between manufacturers’ batches. Any material difference affecting your order will be communicated before fulfilment.
Please check the selected flavour, size, quantity, and product information before purchasing.
3. Supplements and Product Use
Information on our website is provided for general informational purposes and does not replace professional medical advice.
Follow the manufacturer’s instructions, storage requirements, and warnings. Check the product label for ingredients and allergens before use. If you are pregnant, breastfeeding, taking medication, or have a medical condition, seek advice from a qualified healthcare professional before using supplements.
Individual results may vary. We do not guarantee specific fitness, performance, or health outcomes.
4. Prices and Payment
Unless otherwise indicated, prices are displayed in United Arab Emirates Dirhams (AED). Applicable shipping charges, taxes, and other charges collected by us will be disclosed before you complete checkout.
Available payment methods are shown at checkout. Payment authorisation and verification may be required before an order is processed.
Price changes apply to future purchases and do not alter the price of an accepted order.
5. Orders and Availability
An order acknowledgement confirms that we have received your order. Acceptance is confirmed when we notify you that your order has been dispatched.
If an item is unavailable, payment cannot be verified, or a material listing error affects your order, we will contact you. We will not substitute a product or increase an agreed price without your consent. If we cannot fulfil an order, any payment collected for the cancelled items will be refunded.
6. Shipping and Delivery
Delivery destinations, charges, and estimated timeframes are described in our Shipping Policy and shown where applicable at checkout.
Please provide a complete and accurate delivery address. Delivery estimates may be affected by courier operations, customs procedures, or circumstances outside our reasonable control.
For international orders, any destination import duties or charges not collected at checkout will be identified where reasonably available. Please contact us if your delivery is delayed, missing, or damaged so we can investigate.
7. Returns, Refunds, and Cancellations
Our Return and Refund Policy explains the conditions and process for returns, refunds, and cancellations.
Contact us promptly if you receive an incorrect, damaged, defective, or expired product. Please retain the packaging and provide your order number and relevant photographs where possible.
Nothing in our policies limits your statutory rights relating to defective or non-conforming goods.
8. Promotions
Discount codes and promotional offers are subject to the conditions stated with each offer, including any expiry date, eligibility requirements, or exclusions.
Unless an offer states otherwise, discount codes cannot be combined. Changes to promotions do not affect discounts already applied to accepted orders.
9. Intellectual Property
Our branding, original website content, and designs are protected by applicable intellectual property laws. Third-party trademarks and product images remain the property of their respective owners.
You may use the website for personal shopping purposes. Commercial reproduction or use of protected content requires permission from the relevant rights holder.
10. Privacy and Third-Party Services
Our handling of personal information is described in our Privacy Policy.
Our store is hosted on Shopify. Payment and other services may be provided by third-party providers under their applicable terms. Links to external websites are provided for convenience; their content and practices are managed by their operators.
11. Our Responsibilities
We remain responsible for our obligations under applicable law. Nothing in these Terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.
If a problem arises with your purchase, please contact us so we can work towards an appropriate resolution.
12. Governing Law
These Terms are governed by applicable laws of the United Arab Emirates, without limiting any mandatory consumer protections that apply to your purchase.
You retain the right to refer a dispute to the competent consumer protection authority or court.
13. Changes to These Terms
We may update these Terms and will display the revised date on this page. Updated Terms apply to future use and purchases and do not retrospectively change accepted orders.
14. Contact Us
For questions about these Terms or your order, contact:
Fire Supplements
Email: firesupplement@gmail.com
Website: https://fire-supplement.com/
